Frequently Asked Questions

Have questions about MyHoodd? Discover answers about getting started, local communities, safety features, and customer support.

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What is MyHoodd?

MyHoodd is a warm, friendly neighborhood app made for people moving to new cities in India. We show you real reviews about safety, rents, and bus routes written by neighbors. We also help you join local groups based on your interests so you can make new friends easily.

Is MyHoodd free to use?

Yes! MyHoodd is 100% free to download and use. We want to help everyone connect and feel at home. The app is currently available for Android devices.

Which Indian cities are currently supported?

MyHoodd is currently active and optimized in major high-growth hubs across India, including Bangalore, Pune, Hyderabad, Mumbai, Delhi NCR, and Chennai, with new regions and local circles being added dynamically every month.

What are "Hoods" or local circles?

Hoods are local group chats based on things you like, your home language, or the apartment area where you live. You can find groups for running, weekend hikes, board games, or tech meetups.

Can I create my own local circle?

Yes! If you do not see a group chat for your favorite hobby, home language, or apartment complex, you can easily start a new local circle in the app and invite other neighbors to join you.

How do neighborhood events work?

Anyone can plan a neighborhood event—like a morning run, a tea meet, or a board game session. Other neighbors can see the plans, check who else is going, and RSVP to meet up in real life.

Are the events moderated?

Yes. All event submissions are checked to make sure they follow our community standards, protecting neighbors and ensuring gatherings are safe, clean, and family-friendly.

How does MyHoodd protect user safety?

Safety is very important to us. We check accounts to keep out spammers, and you can choose how much location info to share. Also, our system automatically scans uploaded photos to block bad content before anyone sees it.

Can I opt out of analytics tracking?

Yes, privacy is a core value of MyHoodd. In your Profile Settings, you can find a dedicated Telemetry & Analytics switch. Toggling it off immediately disables all Firebase and Microsoft Clarity telemetry tracking.

How do I delete my MyHoodd account?

You can delete your account directly inside the app by heading to Profile > Settings > Delete Account. Alternatively, you can request account deletion by visiting our Delete Account page or emailing our support desk at support@myhoodd.com.

Who do I contact if I have further questions?

We'd love to hear from you. You can check our Contact Us page or drop us an email at support@myhoodd.com. We try to respond to all support questions within 24 to 48 hours.

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Got more questions?

Our support team and neighborhood guides are always happy to help. Get in touch or get the app today.

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